Distribute Custom AR Experiences with our SDK.
Seek provides an SDK kit to developers, available on all platforms, and publishing content is always free.
Seek provides an SDK kit to developers, available on all platforms, and publishing content is always free.
Publish your AR content to Seek’s global platform for millions of people around the world to experience.
We're serious about protecting our users by addressing potential privacy concerns. Our privacy guidelines apply to all users across the world. While the content in question may not violate your country's privacy laws, it may still violate Seek's privacy guidelines.
All assets delivered by Augmented Reality (AR) developers to Seek are the possession of the AR Creator and can be taken down at your discretion. While the content is live on the Seek platform, Seek reserves the right to use any content uploaded to Seek for promotional purposes unless written request is received from the AR developer requesting that their content not be used in such manner. Seek always allows the original creator of the AR content to retain ownership of that content and respects their creative efforts and the ways their content is used.
How does Seek determine if content should be removed for a privacy violation?
For content to be considered for removal, an individual must be uniquely identifiable by image, voice, full name, Social Security number, bank account number or contact information (e.g. home address, email address). Examples that would not violate our privacy guidelines include gamer tags, avatar names, and address information in which the individual is not named. We also take public interest, newsworthiness, and consent into account when determining if content should be removed for a privacy violation. Seek reserves the right to make the final determination of whether a violation of its privacy guidelines has occurred.
What does uniquely identifiable mean?
To be considered uniquely identifiable, there must be enough information in the video that allows others to recognize you. Please note that just because you can identify yourself within the video, it does not mean you are uniquely identifiable to others. A first name without additional context or a fleeting image, for example, would not likely qualify as uniquely identifiable.
How Seek's privacy process works
If a privacy complaint is filed, Seek provides the uploader an opportunity to remove or edit the private information within their video. We issue notification of the potential violation and provide the uploader 48 hours to take action on the complaint. If the uploader removes the video during these 48 hours, the complaint filed will be closed. If the potential privacy violation remains on the site after 48 hours, the Seek Team will then review the complaint.
Reporting a privacy violation
To file a privacy complaint, please email firstname.lastname@example.org. As the complainant, your privacy is respected in this process. At no point will your identity or contact information be released to the uploader without your consent. Our communications to you about this process will be sent to your registered email address. Add email@example.com to your spam filter to ensure you receive these messages.
First-party claims required
We do not accept claims on behalf of third parties except in the following situations:
the individual whose privacy is being violated does not have access to a computer
the individual whose privacy is being violated is a vulnerable individual
you are the parent or legal guardian of the individual whose privacy is being violated
you act as a legal representative for the individual whose privacy is being violated
We will not accept privacy complaints filed on behalf of:
other family members (e.g., husband, wife, cousin, brother, sister)
co-workers or employees (individuals must report themselves)
Tips on filing a complete privacy complaint
Please be clear and concise so that the Seek Team can identify you within the video.
Use the time stamp to indicate only one or two places where you clearly appear in the video.
In the description area, please specify what you are wearing or doing that differentiates you from others within the video.
Make sure you've included the video URL in your report. You are not required to submit a URL if you are reporting an entire channel.
If you are reporting a comment made in the comments section of a video, please note this in the description area. Include the commenter's username in the username field.
Receiving notice of a privacy violation
Seek provides you, the uploader, an opportunity to remove or edit the private information within your content. We email you about the potential violation and allow you 48 hours to take action on the complaint. If you remove the alleged violation from the site within the 48 hours, the complaint filed will then be closed. If the potential privacy violation remains on the site after 48 hours, the complaint will be reviewed by the Seek Team.
If we remove your content for a privacy violation, please do not upload another version featuring the same people. These individuals will likely file another privacy complaint or report you for harassment. We are serious about protecting our users and suspend accounts that violate people's privacy.
What if I've obtained consent from the individuals?
Unfortunately we cannot accept or review agreements granting consent before the video was uploaded. Thus, we may still have to remove your video based upon the complaint.
How can I address the complaint?
You can remove the reported content completely from the site.
Because they can be turned off at any time, annotations are not considered an appropriate method of editing.
Making a video private is also not an acceptable solution, as the uploader can change the status from private to public at any time.
There are many different ways you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating a seek account, we can make those services even better – to show you more relevant search results and ads, to help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.
What information we collect and why we collect it.
How we use that information.
The choices we offer, including how to access and update information.
Your privacy matters to Seek so whether you are new to Seek or a long-time user, please do take the time to get to know our practices – and if you have any questions please contact us at firstname.lastname@example.org
Information we collect
We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online, or which Seek videos you might like.
We collect information in the following ways:
Information you give us. For example, many of our services require you to sign up for a Seek Account. When you do, we’ll ask for personal information, like your name, email address, telephone number to store with your account. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible Seek Profile, which may include your name and photo.
Information we get from your use of our services. We collect information about the services that you use and how you use them, like when you watch a video on Seek, visit a website that uses our advertising services, or view and interact with our ads and content. This information includes:
We collect device-specific information such as your hardware model, operating system version, unique device identifiers and mobile network information including phone number).
When you use our services or view content provided by Seek, we automatically collect and store certain information in server logs. This includes:
details of how you used our service, such as your search queries.
telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
Internet protocol address
device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
cookies that may uniquely identify your browser or your Seek Account.
When you use Seek services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Seek with information on nearby devices, Wi-Fi access points and cell towers.
Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Seek when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web and application data caches.
Cookies and similar technologies
We and our partners use various technologies to collect and store information when you visit a Seek service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or Seek features that may appear on other sites. Our Seek Analytics product helps businesses and site owners analyze the traffic to their websites and apps.
Information we collect when you are signed in to Seek, in addition to information we obtain about you from partners, may be associated with your Seek Account. When information is associated with your Seek Account, we treat it as personal information.
How we use information we collect
We also use this information to offer you tailored content – like giving you more relevant search results and ads.
We may use the name you provide for your Seek Profile across all of the services we offer that require a Seek Account. In addition, we may replace past names associated with your Seek Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible Seek Profile information, such as your name and photo.
If you have a Seek Account, we may display your Profile name, Profile photo, and actions you take on Seek or on third-party applications connected to your Seek Account (such as +1’s, reviews you write and comments you post) in our services, including displaying in ads and other commercial contexts.
When you contact Seek, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
Seek processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
Accessing and updating your personal information
If any of your personal information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of Seek unless one of the following circumstances applies:
With your consent
We will share personal information with companies, organizations or individuals outside of Seek when we have your consent to do so.
With domain administrators
For legal reasons
We will share personal information with companies, organizations or individuals outside of Seek if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
meet any applicable law, regulation, legal process or enforceable governmental request.
enforce applicable Terms of Service, including investigation of potential violations.
detect, prevent, or otherwise address fraud, security or technical issues.
protect against harm to the rights, property or safety of Seek, our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites.
We work hard to protect Seek and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We encrypt many of our services.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to Seek employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.